Frequently Asked Questions
Everything you need to know about powering your DIY projects.
What is the ONE+ system and are all batteries compatible?
The RYOBI ONE+ system features over 280 products that all run on the same 18V battery platform. Any 18V ONE+ battery will work with any 18V ONE+ tool, regardless of when it was purchased.
How long does shipping take for power tools and outdoor equipment?
Standard shipping typically takes 3-5 business days. For larger items like riding mowers or heavy-duty workstations, we use specialized freight carriers which may take 7-10 business days.
What is your return policy for used equipment?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging with proof of purchase for a full refund or exchange.
Do RYOBI tools come with a manufacturer warranty?
Yes, most RYOBI power tools are backed by a 3-year limited warranty, and outdoor 40V tools often feature a 5-year tool warranty and a 3-year battery warranty.
Can I use RYOBI batteries with other brands of tools?
No, RYOBI batteries are specifically designed with a proprietary post-style or slide-on connection intended for use only with genuine RYOBI brand power tools and chargers.
How do I register my products for warranty protection?
You can register your tools online through our official website by creating an account and providing the model number, serial number, and a copy of your receipt.