Returns & Exchanges
At RYOBI, we stand behind the quality of our tools and hardware; if you are not completely satisfied with your purchase, you can return your items within 30 days for a full refund or exchange. Please ensure all power tools and accessories are returned in their original packaging with proof of purchase included.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Tools
Securely place the items in their original manufacturer packaging, ensuring all batteries, chargers, and manuals are included to avoid restocking fees.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your shipping box.
Drop Off and Track
Take your package to any authorized carrier location and keep your tracking number handy until your refund is processed, typically within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing